We use ethical reviews and these are posted by our patients based on their experience. We do not work with third party agencies for our reviews.
Read our
Reviews
At Smile n Shine, we pride ourselves on providing all our patients with exceptional dental care at our dentist’s office in Newbury, Berkshire. The trust and satisfaction of our patients are reflected in the many Smile n Shine testimonials that highlight our commitment to excellence. We know that choosing the right dental practice is a significant decision. Nothing speaks louder than the experience of patients who have already benefitted from our services.
Our patient testimonials serve as a testament to the quality of care and personalised attention we offer. Our patients consistently praise our professionalism, friendliness, and expertise, whether they’re having a routine check-up or a complex dental procedure. The positive feedback we receive reassures our new patients that they are in capable hands, whether they need a routine cleaning or a transformative cosmetic treatment.
Our client reviews highlight our consistent dedication to patient care and satisfaction. This customer feedback shows how we strive to make every dental visit a positive and stress-free experience. We believe that patient experiences at the cornerstone of our success. Each and every piece of feedback we receive helps us to continue to improve and maintain the high standards our patients expect and deserve.
We invite you to explore our Smile n Shine testimonials so you can see for yourself why so many patients in Newbury trust us with their smiles. If you have visited us before, we encourage you to share your experience. We would love to hear what you have to say. Your customer feedback helps us grow and guides others in making informed decisions about their dental care.
"Root canal filling! Was not looking forward to undergoing root canal treatment but Barry took great care as usual. Made it as painless as possible."
"Dr Ketan has been my sedation dentist for a while. I am an anxious patient and decided to get dental treatment done with him under sedation. Best decision ever made!!"
"I highly recommend this dental practice. It was my 6 year old’s first dental visit and Bhavika made it so comfortable, my daughter wants a repeat visit."
Just wanted to thank all of you for being so polite and helpful as usual, and making my appointment stress free.
Very professional,nice team of people, love the light, all good.
So kind Reassuring and always has time to talk to you, listen to you, explain everything, never rush! Thank you for all my injections.
Very professional, Excellent.
Amazingly meticulous procedure to deal with my awkward teeth, staff is so friendly.
Very caring staff, who put you at ease which is very important . Thank you
Bhavika is just so kind , Reassuring and always has time to talk to you and listen to you. Explains everything , never rushed ! Thank you for all my injections !
Very Professional – Excellent !!
Amazingly meticulous procedure to deal with my awkward teeth !! The staff are friendly….
Very caring staff, who put you at ease which is very important .Thank You !
Excellent advice,care and service.
Excellent service & advice. More than I could have hoped for, Brilliant!
Very happy with my hygienist appointment. They were very gentle and professional. Thank you!
Wonderful staff,always smiling. Dr.Ketan Panwalker helped me a lot in emergencies! Well done and thankyou! Cheers.
Thank you for seeing me at short notice
Wonderful staff, very kind. Noisy building next door not affecting staff.
Very helpful and wonderful service. Thank you.
Short notice appointment. Very well sorted. Thank you
Very good experience, staff are very kind and reassuring and give great care. Very happy with the practice.
I actually could not rate this Dentist any higher. Bhavika is amazing, so friendly and informative. I feel so comfortable here, not nervous at all. All the reception staff are lovely too.
Very good experience today, very informative with attention to details. Thank you
A very good team Very polite as the lady dentist first class añd very patient.
A good visit, very helpful and very pleasant.
I am a nervous patient however Ketan always explains everything and is very gentle and understanding. Highly recommended
Great experience today. Everyone is fabulous and keeps us well informed. Thank you.
Everything went smoothly. The treatment was done with care and very professional service as always.
Excellent visit, clear explanation of treatment needed and condition of teeths. Smiley, friendly staff-on a wet and miserable day.
Very patient, helpful and kind.
Very helpful and friendly
Very calm+professional
Fantastic and informative care. Thank you
Very good care, friendly and helpful. Thank you
Very good experience, professional and thorough. Fully recommend this practice. Thank you.
Excellent care, very kind, friendly. Very reassuring Ketan. Thank you.
Excellent and very friendly staff.
All good on the check-up
Excellent care and advice for myself and my three childrens. Highly recommended.
Really good with children,making them feel comfortable and patient with them.
Very good and explained well.
Very thorough, professional and friendly; Both Bhavika and Disha.
The courtesy and professionalism one has come to expect. Everyone is so polite and efficient .
It is my first visit and I am happy with the initial scan and information provided. I am more satisfied with doctors' care to avoid treatments on the good teeth.
Very kind and supportive throughout the 2 extractions.
It was great! I am happy with the result of the treatment,the atmosphere was great. The ladies at the registration desk were very nice and helpful. Best dental practice. Thank you.
I am most impressed with the treatment given. All stages were described to me and every consideration for my welfare was given.
Pleased with the assessment treatment I received. Explanation of treatment received was good,overall very pleased.
I just had my teeth done which was badly stained through years of smoking. My front tooth looked very bad,I underwent veneers treatment and they have given me back my smile. I feel so much more confident. I would highly recommend anyone to have this treatment, it is worth every penny. The staff are wonderful and caring and non judgmental.
Excellent service and painless
Very good services as always
I have recently left the practice for an NHS place elsewhere. This is no reflection on the quality of the (substantial)work done by Bhavika and Ketan,which was friendly,professional,on budget,painless and so far as I can judge,high quality. The staff are also friendly,professional and efficient.
It is very nice to be here,I was in a lot of pain,not able to eat or sleep. Ketan helped me alot. Dr Bhavika is so sweet and supports me and the staff is so helpful as well.
Thank you Bhavika for being so calm and gentle,making you feel so relaxed. It is “almost” a pleasure to come here! Well done all staff for creating this heaven.
Everyone was very welcoming and helpful. No one judges and that puts me at ease. Thank you girls!!!!
We received a very warm welcome when we arrived today,both by the smiling receptionist and Bhavika. I was only having a checkup but it was very comfortable and I was shown the x rays of my tooth and gums, all explained. It's nice to feel that a proper case is being taken. This followed by a painless and pleasant appointment with the hygienist.Another caring and pleasant member of the team. Thank you all!!
Great, bright and clean building , very modern and up to date. Friendly staff and dentist.I am happy to recommend your practice.
Nice and airy reception area, nice friendly reception staff. Dentists are very helpful and friendly.
I love my new tooth 🦷 😍 Thank you Ketan for making it look awesome 👏🏻
Thank you Bhavika for being so calm and gentle, making you feel so relaxed. It is ‘almost’ a pleasure to come here! Well done all staff for creating this haven.
Bhavika is so wonderful, making my fear nearly taken away! All the staff are so lovely and welcoming.
5 star treatment from all the staff. I am very pleased with my composite veneers. Thank you Bhavika.
Really pleased. Very lovely staff.
Very pleased with treatment, my dental phobia exorcised. Many Thanks.
I found you all very friendly and treatment was pain free. Very happy with the experience. Thank you
Friendly and relaxed which takes the stress out of appointments. Staff are all professional and inspire confidence.
As a nervous patient, I can say I have never been made to feel so at ease.
Excellent appointment. Friendly and professional staff, very welcoming and put us all at ease. Thank you! Great advice given too. I highly recommend this surgery.
Immediate help. Very professional and friendly
Great service. Fitted me in for emergency and great treatment
Very excellent service. Well Run
This is the most comfortable I have felt at the dentist in a very long time. Being someone who has always been petrified of dentist visits, Bhavika has made me feel so at ease. All the staff are super friendly and I would certainly recommend this practice to others.
First visit since Barry and very impressed with the service and advice. Most reassuring!
Very satisfactory! Making it a pleasure!!!
Excellent as usual, loved the film! The surgery is modern and inspires confidence. My dentist is great.
Very helpful, friendly dentist, explaining options. Was very clear with what was needed. Thanks!
Had a root canal done, very reassuring experience with a full explanation by Ketan. Many thanks to the new team.
My first time here, they are exceptional. 5 star service and experience with dental practice. All the team are so helpful and friendly. Can’t thank you all enough. Will recommend it to friends and family. Thanks
Very happy with my smile now. First class!
My first visit- very pleasant service. Thorough check and clean. Very pleased.
Thank you so much for seeing me at short notice. A great reassuring appointment. Bhavika is so calming + caring. A great team of people
Absolutely Brilliant, cannot recommend enough
Lovely service,fab team. Really impressed with the service and care.
My second visit-first class service, treatment carried out,clear explanation, very happy with care, pricing is very reasonable.
Max Brown my very first filling, was very reassuring, went very well
I have had Enlighten Teeth Whitening Treatment done with Bhavika in December. The whole experience was fabulous. Very easy and Bhavika was excellent at explaining the process before I had it done all. The process itself was very straightforward and I am really delighted with the results. I had no pain or sensitivity to the whitening gel used. I would highly recommend a tooth whitening regime to anyone thinking about having it done. THANK YOU TO EVERYONE!
Superb service and really very friendly and helpful.Love my two front teeth now. All the best to everyone!!
very good advice and very pleasant staff
Thank you for my 5 year old daughter's very first filling. She was a bit scared but the dentist was really so good and managed to convince her to get her filling done. we will definitely return.
A very relaxing and pleasant experience- I really feel the music helped.Thank you.
A very good experience, friendly and efficient
very friendly and professional. The surgery refurb is very nice too!. A comfortable experience.
Most relaxing dental experience! The refurb is excellent.
Very helpful and friendly dentist, Thank you
Bhavika was lovely
I am very happy with my new dentist. She has done the job professionally and I will come back again and again.
caring and comfortable treatment
Bhavika was outstanding, very gentle.Many thanks.
I have never felt so comfortable with a dentist as much as her, she is so friendly, loving and caring.