Patient Story – Neil Burgess

At Smile n Shine Dental Practice, we believe in the power of a healthy, beautiful smile. Our mission is to provide exceptional dental care that transforms lives. Today, we’re thrilled to share Neil Burgess’s inspiring journey and how our team helped him achieve the smile they’ve always dreamed of.  

The Challenge:  
Neil came along with his better half for the first time for a consultation, he was struggling with stained, discoloured and broken chipped or missing teeth which he was determined to improve his appearance in time for his grandson’s wedding which was just a month away. He had tried “over-the-counter solutions” like a tooth whitening paste, but nothing seemed to work. His better half wanted him to look younger and refreshed with a new smile for the wedding, ensuring he radiated confidence in the photographs and on the special day!

The Solution:  
After a thorough consultation with Dr Bhavika, we recommended Neil gets some general dental treatment like scaling, polishing, fillings and root canals done to improve his oral health. This was followed by cosmetic treatment of teeth whitening and smile designing with crowns and veneers. Neil felt confident in our approach because of our state-of-the-art technology, our organised and systematic approach, our compassionate team, and our personalised care. 

The Process: 
The treatment process was smooth, comfortable and efficient, and tailored to their needs especially since they were busy with the wedding preparations. Our team ensured Neil felt at ease every step of the way, fully informed about their options and the costs involved along with breakdown at every stage. Neil and his wife were particularly  pleased with our mock smile test drive to demonstrate to them the outcome even before he committed to proceed with treatment.

The Results:  
Today, Neil is thrilled with their new smile! He smiles with confidence while his better half is in full admiration with his new look. Neil says, “I never thought I could love my smile this much! I am glad I listened to my wife and made a positive decision. The team at Smile n Shine changed my life!!!  I rate a 10 out of 10 for my smile and a big shout out for the effort the entire team and the dentists put in to make this happen.”

We are so glad that Neil had a great time at his grandson’s wedding and in appreciation left us a nice review and a video testimonial on our website. Thank you Neil!